Looking After Our Communities
We recognize we’re in the midst of uncertain times right now - times that call for extra flexibility, special value and an absolute assurance that your health and safety is being closely looked after. With these new options available to you, we hope you'll be able to vacation with confidence.
Flexibility For You
Enhanced Health & Safety Measures
Norwegian Cruise Line Holdings announced the launch of its SailSAFE health and safety program on April 5th, 2021. SailSAFE is founded on the following three pillars and supported by a comprehensive set of additional measures designed to create a uniquely safe vacation environment:
1) Safety for guests and crew with vaccination requirements, universal COVID-19 testing and enhanced health screening protocols
2) Safety aboard with medical-grade air filtration, increased sanitation measures and enhanced medical resources
3) Safety ashore through the collaboration with land-based tour operator partners to extend health and safety measures to each destination.
As these protocols evolve and additional information becomes available, updates will be published at www.ncl.com/safe.
All guests sailing on our October and November 2021 events are required to be fully vaccinated at least 2 weeks prior to departure in order to board. Vaccines combined with multi-layered and robust preventative health and safety measures, including universal Covid-19 testing prior to embarkation, will help us provide a uniquely safe and healthy environment.
Each guest must submit proof they have completed the full cycle of required doses for the vaccine administered at least 2 weeks prior to their sail date. Guests who are not old enough to be vaccinated or otherwise not eligible to be vaccinated will not be allowed to sail. For Norwegian Cruise Line's comprehensive Sail SAFE protocols and FAQs please refer to www.ncl.com/safe.
We will always share the most updated information regarding your vacation with booked guests via email and on this website.
We want to ensure you stay informed about any new safety measures that will impact your vacation experience and we will continue to adapt to new regulations. We expect new protocols to continue changing and the planning for your event will continue evolving right alongside them. One measure we'll implement right away is saying goodbye to our beloved welcome high-fives. However, you can still count on a friendly Sixthman face upon your arrival to greet you and welcome you to the party!
Flexibility For You
Travel Protection Options
Yes! All guests are offered Travel Protection at the time of purchase. For more information on the policy offered – including the option of Cancel For Any Reason protection – please refer to sixthman.net/protection.
Yes, once your new reservation is created, you will be notified and invited to contact Sixthman directly to make any modifications. Travel Protection can be added at any time but we encourage you to consider purchasing within 21 days of receiving your confirmation in order to be eligible for certain time-sensitive benefits within the plan.
Postponement Options & Transfers
Once a cruise has been rescheduled, we’ll send you as much information as we can. In addition to the new dates, this may include ship, port of call, lineup and pricing information. As we're able to announce more complete information, we'll also let you know when your window to request a transfer or refund will open. At that time, the Lead Guest of the reservation will have approximately 2 weeks to select one of following options:
- Transfer my reservation to the new dates (default selection)
- Transfer my reservation to the new dates and add free beverage package (see beverage package information)
- Cancel my reservation and provide a future Sixthman event credit
- Cancel my reservation and provide a full refund of all monies paid to Sixthman
Need more time to decide? If your 2021 event is postponed, you have the option to transfer your reservation initially but change it to a cancellation before August 1, 2021. All cancellation requests after the initial two-week period will be processed no later than August 30, 2021.
If you elect to transfer your 2021 cruise reservation to the rescheduled event during the initial two-week window, you will still have the option to cancel your reservation for a refund until August 1, 2021.
All refunds requested after the initial two-week window through August 1, 2021 will be processed by August 30, 2021.
As per the event ticketing contract, if you cancelled your reservation prior to the event postponement or cancellation, you are eligible for the options available at the time of your cancellation. Only guests with an active reservation at the time of postponement are eligible for refunds.
The Lead Guest may choose to transfer the entirety of the reservation and guests may work out payment reimbursement amongst each other for those that do not travel. Alternatively, the Lead Guest of the reservation may choose a full refund, and guests that wish to travel may re-book at a later time as a brand new booking (pending availability). The Lead Guest must select one option for the entirety of the reservation.
The Lead Guest of the reservation may choose a full refund, and guests that wish to travel may re-book at a later time as a brand new booking (pending availability). Alternatively, the Lead Guest may choose to transfer the entirety of the reservation and guests may work out payment reimbursement amongst each other. The Lead Guest must select one option for the entirety of the room.
Payment Options & Refunds
I paid in full
If you already paid in full, you’re done! No action needed unless you opt to add the Free Beverage Package. In that case, associated service charges would be added to your account.
I’m signed up for automatic recurring billing
You will need to contact Sixthman once the reservation is transferred to the newly scheduled event and we’ll set you up with a new recurring billing plan that allows you to finance your remaining balance over the extended period leading up to the new dates. This will result in much lower monthly payments.
I’m on the manual payment plan
All of your deposits will roll over to your new reservation and you’ll transition onto the payment plan for the rescheduled event. That means you’re already ahead of the curve on your payments! Additionally, you may contact our Guest Services team to switch to automatic recurring billing for lower monthly payments.
When all event details (pricing, lineup, dates, etc.) are announced you will have a 2 weeks window to request a refund or a Sixthman event credit. All refunds requested during this two week window will be processed within 30 days after the two week window closes.
If your 2021 cruise is postponed and you elect to transfer your reservation during the initial two week window, you will still have the option to cancel your reservation for a refund until August 1, 2021.
If your event is cancelled, refunds or credits will typically be processed within 30 days after the brief election window ends.
All deposits and payments are 100% non-refundable. If you wish to protect your investment, we strongly recommend the purchase of travel protection. For your convenience, we've teamed up with Travel Insured to offer two levels of protection: a standard travel protection policy and a 50% Cancel for Any Reason add-on policy directly through Sixthman.
Travel Insured’s standard policy will reimburse cancellations at 100% of monies paid for covered cancellation reasons.*
Travel Insured’s Cancel For Any Reason add-on policy will reimburse up to 50% of monies paid when cancelling for any reason not covered by the standard policy when cancelled at least 48 hours prior to sailing.*
*Review our Travel Insured travel protection policy details. If you have travel protection and need to cancel for a covered condition, you may make a claim with Travel Insured (or your own policy provider should you choose to purchase travel protection through another supplier) to recover any lost payments.
You’ll receive an email with these options if your event is cancelled:
- Transfer monies paid towards a future credit to be used on a Sixthman event sailing before December 31, 2024.
- Receive a full refund of all monies paid to Sixthman. You’ll be provided a brief window of time to make your selection and refunds will be processed within approximately 30 days.
No. The above policies do not apply to the TCM Classic Cruise for which Sixthman provides reservations services only but is not the owner/promoter of the event.
More For You
If you are an active, retired, or volunteer healthcare professional or first responder (including EMS, Law Enforcement, and Fire Department), you are eligible to receive a 5% discount off of your room fare for the entire reservation.
To receive this discount, please email ONE of the following items to firstname.lastname@example.org after your reservation has been confirmed:
- Employee or volunteer badge showing your full name
- Paystub less than 60 days old
- 1099 tax form from previous year
- Signed affidavit from first responder agency
Please blacken out anything showing your social security number, bank account, or financial details before sending.
Reservations made through your event's first payment date that are paid in full within 72 hours of booking will receive a 5% discount off stateroom fare. The Paid In Full Discount will only apply if the entire room is paid for and is not available on a per person basis.
Children 3-14 years at time of sailing will receive a $99 youth discount. Children 6 months - 2 years at time of sailing will be charged only taxes and fees if booked as third/fourth/fifth guest or receive a $99 youth discount if booked as the second guest.
If you are active, veteran, or retired military, you're eligible to receive a 5% discount off your room fare for the entire reservation.
To receive this discount, please email ONE of the following items below to email@example.com after your reservation has been confirmed:
- Copy of the military LES (Leave and Earning Statement)
- Copy of military retirement papers (DD214 or DD256)
- Copy of proof of honorable discharge (Form DD214)
- Proof for Cadets: A letter from his/her Commander or a copy of a military pay stub.
Please blacken out your social security number before sending.
Guests traveling by themselves in their own room are responsible for the double-occupancy rate of the room (the double rate times two). Single occupancy rooms will be charged Taxes and Fees for only one guest, and will receive a discount of $199.00 off the second fare.
Paid In Full, Military, and Healthcare Professional/First Responder Discounts are not combinable.
Free Beverage Package
If you’ll be on board a Sixthman cruise that sails in 2021 or you’re booked on a Sixthman cruise that was rescheduled from its original 2020 dates into 2021 or 2022, you can opt into one of three beverage packages for a limited time. The package itself will be free, and you will be charged only the 20% service charge at the time the package is added. This selection must be made before March 31, 2021.*
*Cayamo 2022 guests have until the end of their event’s pre-sale period to add a complimentary beverage package.
Guests 21+ will have the option of choosing between:
- Premium Beverage Package (valued at $99 USD per person per day)
- Corks and Caps (valued at $65 USD per person per day)
- Soda Package (valued up to $7.95 USD per person per day)
Please visit sixthman.net/beverages for more details on each beverage package!
You’ll receive an email with details about how and when to add your free beverage package. The associated service charges will be added to your reservation at the time the package is selected, and the same alcohol package must be added for all guests over the age of 21 in the stateroom (as per Norwegian Cruise Line’s standard policy). All free beverage packages must be added before March 31, 2021.* New guests booking a room by March 31, 2021 will have the option to select their free beverage package at the time of booking.
* Cayamo 2022 guests have until the end of their event’s pre-sale period to add a complimentary beverage package.